IT news and tips – page 10
Practical advice on security, backup, email, networks and IT support, explained in plain English.
Articles on page 10

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RezolvIT offers IT SPOC services – what does that mean?
RezolvIT offers IT SPOC services: a single point of contact that talks to your internet, software and license providers for you. See how we work.

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The macOS Big Sur update froze some late-2013 and mid-2014 MacBook Pros
In 2020, the macOS Big Sur update froze some late-2013 and mid-2014 MacBook Pros. What happened and what to do with them today. See our advice.

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How to protect yourself from Ghimob, a trojan that targets banking apps on Android devices
How to protect yourself from Ghimob, the trojan that attacks banking apps on Android phones: how it spreads and what stops it in 2026. See the tips.

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When the client calls to say the internet is down…
When a client calls to say the internet is down: how a technician finds the fault, from router to local network, and how to avoid downtime. See the steps.

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RezolvIT offers personalized IT support – but what is personalized IT support?
RezolvIT offers personalized IT support in three stages: gathering information, learning how your company works and minimal-disruption support. See how.

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Is your company really ready for remote work?
Is your company ready for remote work? Check VPN access, two-step verification, managed antivirus, Microsoft 365 and home networks. See the checklist.

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A day in the life of an on-site technician at RezolvIT
A day in the life of an on-site technician at RezolvIT: how visits are scheduled, how a client visit goes and what you learn in the beginning. Read on.

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Have you ever wondered what happens after you ask an outsourced IT department at an IT support company for help?
What happens after you ask an outsourced IT team for help: incident or request, the ticket and its stages through to resolution. See the whole workflow.

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University Hospital New Jersey was forced to pay $670,000 after a ransomware attack
University Hospital New Jersey paid $670,000 to a ransomware gang in 2020. See how the attackers got in and which measures prevent an attack.

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3 HP Device Manager vulnerabilities could let attackers access systems remotely
3 HP Device Manager vulnerabilities announced in 2020 allowed remote access: what CVE-2020-6925, 6926 and 6927 did and how to defend yourself. Find out.
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