IT plans
Business Hours
The Business Hours plan is for small companies that only need IT consulting, assistance or support occasionally, and for companies that already have an IT person.
- from €50per month, 2 hours minimum
- €25 / hourfrom your monthly bundle
- €35per extra hour
What an hourly IT plan is
An hourly IT plan is a monthly bundle of IT support, maintenance and consulting hours, paid in advance, from which your company uses as much as it needs: by phone, remotely or on site. At RezolvIT, it’s called Business Hours and costs €25 per hour, with 2 hours a month minimum, so from €50 per month; each extra hour costs €35, and unused hours roll over for one month.
It’s the right fit when you don’t need IT every day: a company with a few employees, a subsidiary whose group IT is in another country, or a company that already has an IT person and wants a team behind them. When problems come up daily, Business Unlimited becomes the better deal: incidents are fixed with no hour limit, at a fixed price per computer.
What you get with Business Hours
The Business Hours plan is for small companies that only need IT consulting, assistance or IT support occasionally. It also suits companies or subsidiaries that already have an IT person and need help from time to time. It’s a cost-effective plan, because it provides the IT support your network and equipment need to run at their best from the included hours, with no limit on the number of visits or interventions.
How much it costs
€25 per hour, 2 hours minimum: the plan starts from €50 per month. You choose how many hours to include in your monthly bundle (2, 4, 8 hours…), and each extra hour costs €35. Prices are indicative and exclude VAT.
What this plan gives you
- phone support, remote interventions and on-site interventions at your office, from the hours included in your plan
- phone response within 15 minutes and remote connection within one hour
- on-site intervention within 4 hours
- unused hours roll over for one month
IT services included in the plan
- the number of support hours you choose
- management of your equipment and internal network
- management of peripherals
- consulting on buying equipment and licenses
- online access to the ticket portal and a monthly report of the hours used
- the initial audit and inventory, free and with no obligation
The MspCoreX and Bitdefender licenses, with 24/7 monitoring and automatic updates, can be added as an option. If you need us often, Business Unlimited gives you a fixed monthly cost, with no hour limit on incidents.
Business Hours in Bucharest and across Romania
The hours can also be used at your company’s office: in Bucharest and Ilfov County, we come to any sector, within 4 hours at most, and in the rest of Romania travel is billed separately. Remotely, we work with companies anywhere in the world, in Romanian, English, German, French and Spanish.
For companies in Bucharest, see IT support in Bucharest and IT maintenance in Bucharest. Prices are indicative and exclude VAT; the initial audit and inventory are free.
IT plans
with a fixed monthly cost
Business Hours
from €50per month€25 per hour, 2 hours minimum
- A monthly bundle of hours, sized by you
- Phone, remote or on-site, from your included hours
- Unused hours roll over for one month
- Extra hour: €35
- On site within 4 hours
Business Unlimited
from €150per month€25 per computer + €50 per server
- Incidents fixed with no hour limit
- One hour a month for new requests, per 10 computers
- Bitdefender and MspCoreX licenses included
- 24/7 monitoring and automatic updates
- IT SPOC: one contact for all your vendors
- On site within 2 hours
Business Star
On requestcustom quoteBusiness Unlimited + dedicated on-site technician
- A RezolvIT technician at your office, on the days you choose
- Everything in Business Unlimited
- The RezolvIT team behind them for everything else
- Extended hours or 24/7
These prices are indicative. Every company needs something different, so we set the price together after the free audit, based on how many computers you have, the support hours you need and what you want us to take over. Prices exclude VAT.
Discuss pricing for your companyFrequently asked questions about Business Hours
Can’t find the answer? Write to us and we’ll call you.
How much does Business Hours cost?
€25 per hour, 2 hours minimum, so from €50 per month. Each extra hour costs €35. Prices are indicative and exclude VAT.
Can I use the hours for on-site visits too?
Yes. You can use the included hours by phone, remotely or on site, as you need.
When is Business Unlimited a better fit?
When you need us often. Business Unlimited has a fixed monthly cost, incidents are fixed with no hour limit, and the Bitdefender and MspCoreX licenses are included.
Is there a minimum contract term?
No. The contract has no minimum term; you can end it with 30 days’ notice.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681