Fixed monthly cost
IT plans
Choose one of the plans we’ve designed for you. In 21 years, we’ve learned what you need, so we can offer you competitive prices, from €50 per month.
- from €50per month, Business Hours
- from €150per month, Business Unlimited
- No minimum termcontract with 30 days’ notice
IT plans for every company
Our specialists can help you with effective solutions to the problems you may run into in your IT department, and with proactive proposals to optimize it and make it more efficient.
We know how important the business you run is to you, so we’ve designed special IT plans that let you and your team get your work done without headaches and at a lower cost.
Our plans give you a set of essential services for your IT department at good prices; in 21 years, we’ve learned exactly what you need and adapted so we can support you.
We cover a wide range of IT services, from helpdesk and IT maintenance to repairs, IT consulting, web hosting and website promotion, integrated into a custom package tailored to your requirements.
What’s in it for your company?
- you pay only for the services you need!
- you have a team of technicians with advanced IT knowledge and a proactive attitude, who solve any IT problem in a very short time
- your costs become predictable and transparent, and even 30% lower than with in-house staff
- you get preferential prices on a wide range of IT products and services, even ones you won’t find in our offer
- with Business Unlimited and Business Star, you get the IT SPOC (Single Point of Contact) service, through which we handle negotiations and contracts with your IT&C vendors
- you get guaranteed response and intervention times, preventive maintenance, regular technical reviews, consulting for new IT infrastructure projects and much more
Our IT plans are 100% tailored to your company’s needs, so you always get exactly what you need. Find out what each IT plan includes (Business Hours, Business Unlimited, Business Star) or book a meeting with a RezolvIT specialist.
IT plans
with a fixed monthly cost
Business Hours
from €50per month€25 per hour, 2 hours minimum
- A monthly bundle of hours, sized by you
- Phone, remote or on-site, from your included hours
- Unused hours roll over for one month
- Extra hour: €35
- On site within 4 hours
Business Unlimited
from €150per month€25 per computer + €50 per server
- Incidents fixed with no hour limit
- One hour a month for new requests, per 10 computers
- Bitdefender and MspCoreX licenses included
- 24/7 monitoring and automatic updates
- IT SPOC: one contact for all your vendors
- On site within 2 hours
Business Star
On requestcustom quoteBusiness Unlimited + dedicated on-site technician
- A RezolvIT technician at your office, on the days you choose
- Everything in Business Unlimited
- The RezolvIT team behind them for everything else
- Extended hours or 24/7
These prices are indicative. Every company needs something different, so we set the price together after the free audit, based on how many computers you have, the support hours you need and what you want us to take over. Prices exclude VAT.
Discuss pricing for your companyIT services plan, IT support plan or IT maintenance plan?
At RezolvIT, they’re the same plan. An IT plan, also called an IT services plan, an IT support plan or an IT maintenance plan, is a monthly contract at a fixed price through which we manage your company’s computers, servers and network and solve your employees’ problems: support (helpdesk by phone, remotely and on site), maintenance (preventive check-ups, monitoring and updates) and the rest of our IT services come together, from the same team.
The only differences are how often you need us and how much we take over: with Business Hours you pay for hours, from €50 per month; with Business Unlimited you pay €25 per computer and €50 per server per month, with incidents fixed with no hour limit; and with Business Star you also get a technician at your office, on the days you choose. The price is the same for companies in Bucharest, in any sector, and for those in the rest of Romania; we come on site within 2 – 4 hours (see IT support in Bucharest and IT maintenance in Bucharest), and outside Bucharest travel is billed separately.
Compare IT plans
Prices are indicative, in euros and exclude VAT. We set the exact price together after the free audit.
| What you’re comparing | Business Hours | Business Unlimited | Business Star |
|---|---|---|---|
| In short | IT when you need it, from prepaid hours | all of your company’s IT; incidents are fixed with no hour limit | a dedicated technician at your office, plus the RezolvIT team |
| Who it’s for | small companies with occasional needs; companies or subsidiaries that already have an IT person | any company that no longer wants to deal with IT | large companies and subsidiaries that want someone in the office on set days |
| Price | €25 per hour, 2 hours minimum: from €50 per month | €25 per computer + €50 per server, from €150 per month | On request: Business Unlimited + dedicated on-site technician |
| Included hours | the ones you buy (2, 4, 8 hours…); unused hours roll over for one month | incidents: no limit; requests: one hour a month per 10 computers (one hour minimum) | as with Business Unlimited, plus the on-site days |
| Extra hour | €35 | €35, only for requests beyond the included hours | €35 |
| On site | from the hours you buy | included, for incidents | the dedicated technician, plus the team |
| Response time | 15 min by phone, 1 h remotely, 4 h on site | 15 min by phone, 1 h remotely, 2 h on site | as with Business Unlimited |
| Hours | Monday to Friday, 9 a.m. to 6 p.m. | Monday to Friday, 9 a.m. to 6 p.m.; 24/7 optional | extended or 24/7, as quoted |
| MspCoreX and Bitdefender licenses | optional | included | included |
| 24/7 monitoring and automatic updates | only with the optional licenses | included | included |
| IT SPOC | – | included | included |
| Other equipment (routers, Wi-Fi, printers, switches) | from the hours you buy | €6.25 per month each | as with Business Unlimited |
| Website and email hosting | – | 5 GB | 10 GB |
| Annual payment | – | 10% discount | as quoted |
| Initial audit and inventory | free, no obligation | ||
| Ticket portal, monthly report, review every 3 months | included | ||
| Minimum term and notice | no minimum term; cancellation with 30 days’ notice | ||
Calculation example
- Business Unlimited, 10 computers and 1 server: €300 per month;
- Business Unlimited, 10 computers and 2 servers: €350 per month;
- Business Hours, 4 hours a month: €100 per month; extra hour, €35.
All prices exclude VAT.
Incident, request or project?
With Business Unlimited, what’s covered with no hour limit depends on the type of work:
| Type | What it means | Examples | How it’s paid |
|---|---|---|---|
| Incident | something that used to work and no longer does | email won’t send, the printer won’t print, the server doesn’t respond, a virus | no hour limit |
| Request | something new or a change | a new employee, a new application, a configuration, an office move | from the included hours (one hour a month per 10 computers); beyond them, €35 per hour |
| Project | a large, planned piece of work | a migration, a new server, a new network | separate quote |
What’s not included
- out-of-hours interventions (nights, weekends, public holidays) and expressly requested emergencies, which are quoted on request
- travel for interventions outside Bucharest, which is billed separately
- large, planned projects (a migration, a new server, a new network), which get a separate quote
- the equipment and licenses you buy, apart from the MspCoreX and Bitdefender licenses included in Business Unlimited and Business Star
- VAT: prices exclude VAT, are in euros and are invoiced at the BNR (National Bank of Romania) exchange rate on the invoice date
The contract
The contract has no minimum term; you can end it with 30 days’ notice.
IT maintenance offer: what each plan includes
Our IT maintenance offer has three tiers. You choose based on how often you need us, and you get the exact price in writing, after the free IT audit.
Business Hours: maintenance when you need it
€25 per hour, 2 hours minimum, from €50 per month. Check-ups, interventions and consulting come out of the hours you buy, by phone, remotely or on site (within 4 hours at most); unused hours roll over for one month. Suited to small companies and to those that already have an IT person.
Business Unlimited: complete maintenance, with monitoring
€25 per computer + €50 per server, from €150 per month. It includes preventive check-ups following the plan we agree on together, 24/7 monitoring and automatic updates through MspCoreX, the Bitdefender license, IT SPOC for your vendors and incidents fixed with no hour limit, with on-site intervention within 2 hours at most. New requests come out of the included hours (one hour a month per 10 computers).
Business Star: maintenance with an on-site technician
On request (custom quote): everything in Business Unlimited, plus a RezolvIT technician at your office, on the days you choose, with preventive maintenance of your equipment every 6 months and extended hours or 24/7, as quoted.
What we check during check-ups and what the contract covers, in detail, on the IT maintenance page.
Are we a good fit?
Which plan is right for me?
Answer two questions: do you need us often or rarely? Do you want someone in your office on set days?
Companies with up to 10 employees
Business Hours, from €50 per month, if you need IT occasionally; Business Unlimited, from €150, if you’d rather not deal with IT at all.
IT support for small businesses →Companies with 10+ employees
Business Unlimited for all of your company’s IT; Business Hours, if you already have an IT person and just need help.
IT outsourcing for mid-size companies →Subsidiaries of multinationals
Business Hours for local support hours, alongside your group IT, or Business Star, with an on-site technician; Business Unlimited, if we take over everything.
IT support for multinational subsidiaries →
Frequently asked questions about our IT plans
Can’t find the answer? Write to us and we’ll call you.
How much does an IT plan cost?
Plans start from €50 per month with Business Hours (€25 per hour, 2 hours minimum). Business Unlimited costs €25 per computer + €50 per server, from €150 per month. Prices are indicative and exclude VAT; we set the exact price after the free audit. Business Star is priced on request.
Which plan is right for me?
If you need us rarely, Business Hours; if you no longer want to deal with IT, Business Unlimited; if you want a technician at your office on set days, Business Star.
What isn’t included in the plan?
Out-of-hours interventions (nights, weekends, public holidays), large projects (a migration, a new server, a new network), the equipment and licenses you buy (apart from the MspCoreX and Bitdefender licenses included in Business Unlimited and Business Star) and travel for interventions outside Bucharest. All of these get a separate quote.
Can I change my plan later?
Yes. You can switch at your request, after an analysis we do together: we look at what has changed in your company and pick the right plan.
Do I have to sign for a fixed period, and how do I cancel?
No. The contract has no minimum term; you can end it with 30 days’ notice.
Do prices include VAT?
No. Prices are indicative, in euros and exclude VAT. We set the exact price together after the free audit.
Do you come on site outside Bucharest too?
Yes. We provide on-site support anywhere in Romania; travel outside Bucharest is billed separately.
IT services plan, IT support plan or IT maintenance plan: what’s the difference?
At RezolvIT, none: the same monthly plan includes support for employees, preventive maintenance and the rest of our IT services. The only difference is the plan you choose, based on how often you need us.
How much does an IT plan cost per computer?
With Business Unlimited, €25 per computer and €50 per server per month, €150 per month minimum. For 10 computers and one server, you pay €300 per month, excluding VAT.
Is the price the same for companies in Bucharest?
Yes, in any sector of Bucharest and in Ilfov County, with on-site interventions within 2 – 4 hours. In the rest of Romania, travel for on-site interventions is billed separately. See also: IT support in Bucharest, IT maintenance in Bucharest.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681