IT plans
Business Star
The Business Star plan is RezolvIT’s answer to any technical problem your business has: a RezolvIT technician at your office on the days you choose, with our whole team behind them.
- On requestcustom quote
- Dedicated technicianat your office, on the days you choose
- Extended or 24/7hours, as quoted
What you get with Business Star
The Business Star plan is RezolvIT’s answer to any technical problem your business might face, and to many more you haven’t even thought of yet.
It can successfully replace your entire in-house IT department: a RezolvIT technician works at your office on the days you choose, backed by our whole technical team at our headquarters.
Price: on request (custom quote): Business Unlimited + dedicated on-site technician. You get everything in Business Unlimited, plus the technician’s days at your office.
The technician works at your office, in Bucharest and Ilfov County or in the rest of Romania, as quoted, and for everything else the RezolvIT team comes on site within 2 hours at most, in any sector of Bucharest.
Added value
- IT audit: equipment inventory, network diagram and optimization proposals
- online access to the ticket portal and the IT inventory
- activity reports, top issues, proactive proposals
- optimizing employees’ work by implementing IT systems
- the IT SPOC (Single Point of Contact) service
- extended hours or 24/7, as quoted
- website and email hosting: 10 GB
IT maintenance and support
- equipment management
- peripherals management
- server management, configuration and monitoring
- preventive maintenance of IT equipment every 6 months: cleaning equipment, optimizing software
- consulting on buying IT equipment and licenses
Security and safety
- the Bitdefender license, 24/7 monitoring and automatic updates, through MspCoreX
- network security
- backup solution setup
- server monitoring
- restricted access policies on file servers
Network
- checking that the internal network and the connections within your local network work properly
- network security
- internal network management and maintenance
IT plans
with a fixed monthly cost
Business Hours
from €50per month€25 per hour, 2 hours minimum
- A monthly bundle of hours, sized by you
- Phone, remote or on-site, from your included hours
- Unused hours roll over for one month
- Extra hour: €35
- On site within 4 hours
Business Unlimited
from €150per month€25 per computer + €50 per server
- Incidents fixed with no hour limit
- One hour a month for new requests, per 10 computers
- Bitdefender and MspCoreX licenses included
- 24/7 monitoring and automatic updates
- IT SPOC: one contact for all your vendors
- On site within 2 hours
Business Star
On requestcustom quoteBusiness Unlimited + dedicated on-site technician
- A RezolvIT technician at your office, on the days you choose
- Everything in Business Unlimited
- The RezolvIT team behind them for everything else
- Extended hours or 24/7
These prices are indicative. Every company needs something different, so we set the price together after the free audit, based on how many computers you have, the support hours you need and what you want us to take over. Prices exclude VAT.
Discuss pricing for your companyFrequently asked questions about Business Star
Can’t find the answer? Write to us and we’ll call you.
How much does Business Star cost?
The price is set on request, based on the number of computers and servers and on how many days you want the technician at your office.
Does the technician come every day?
They come on the days you choose together with us. The rest of the time, the RezolvIT team supports you, remotely or on site.
What does it include beyond Business Unlimited?
The days of a RezolvIT technician at your office and, as quoted, extended hours or 24/7. Everything else is the same as with Business Unlimited.
Is there a minimum contract term?
No. The contract has no minimum term; you can end it with 30 days’ notice.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681