IT services in Bucharest
IT support in Bucharest
Your employees have one number for any IT problem. We answer within 15 minutes, connect remotely within one hour, and a technician reaches your Bucharest office within 2 – 4 hours.
- 15 minphone response
- 1 hremote fix
- 2 – 4 hon site, in any Bucharest sector
IT support for companies in Bucharest and Ilfov County
We’ve been providing IT support to companies in Bucharest since 2005. Our office is at Calea Moșilor 100–104, etaj 2, 020881, sector 2, București, and our technicians work at companies in every sector of Bucharest and in Ilfov County.
An employee reports the problem by phone, by email or in the ticket portal, and we solve it the way the problem requires: by phone, remotely through the MspCoreX app, or on site. Every request gets a number, and you can track its status at any time.
We provide support in Romanian, English, German, French and Spanish, so even the mixed teams at subsidiaries have someone to talk to. You’ll find how our support team is organized and what we solve, in detail, on the IT support page.
On site
When we come to your office
Some problems need someone there in person. The technician arrives within 2 – 4 hours, depending on your plan.
A computer or server won’t start
We diagnose the fault on site and fix it.
The network or Wi-Fi isn’t working
We check the routers, switches and firewall, and through IT SPOC we deal with your internet provider ourselves.
The printer won’t print
It’s an incident: with Business Unlimited, incidents are fixed with no hour limit.
A new employee joins or someone leaves
We prepare the computer and accounts for the new person and close access for the person who’s leaving.
Your IT person is on leave
We work alongside your in-house IT and cover for your IT person while they’re away.
You’re moving offices
An office move is a request: we plan it together, and it’s paid from the included hours; beyond them, €35 per hour.
Where we work on site in Bucharest and Ilfov County
Our technicians work at company offices in every sector of Bucharest: Sector 1 (Aviatorilor, Băneasa, Floreasca), Sector 2 (Obor, Tei, Colentina, where our own office is, at Calea Moșilor 100–104, etaj 2, 020881, sector 2, București), Sector 3 (Unirii, Titan, Theodor Pallady), Sector 4 (Tineretului, Berceni), Sector 5 (Cotroceni, Rahova) and Sector 6 (Militari, Drumul Taberei, Crângași).
In Ilfov County, we reach Otopeni, Voluntari, Pipera, Popești-Leordeni, Bragadiru, Chiajna, Pantelimon and the other towns around the capital. The response times are the same everywhere: by phone within 15 minutes, remotely within one hour, on site within 4 hours at most with Business Hours and within 2 hours at most with Business Unlimited and Business Star. Standard hours are Monday to Friday, 9 a.m. to 6 p.m.; 24/7 support is an option, included in Business Star.
What IT support costs in Bucharest
IT support is part of our IT plans, at a fixed monthly price that’s the same across Bucharest: Business Hours from €50 (€25 per hour, 2 hours minimum), Business Unlimited from €150 (€25 per computer + €50 per server) and Business Star, on request, with a technician at your office on the days you choose.
Calculation example for a company in Bucharest
For 10 computers and 1 server, Business Unlimited costs €300 per month, excluding VAT, with on-site interventions within 2 hours at most. For 5 computers and no server, the price is the minimum of €150 per month, and 4 hours with Business Hours cost €100 per month.
Prices are indicative and exclude VAT, and travel outside Bucharest is billed separately. The contract has no minimum term; you can end it with 30 days’ notice.
If you run a small business, see how we work with companies with up to 10 employees. For a quote, book your free IT audit.
RezolvIT in numbers
The IT company in Sector 2, in numbers
RezolvIT (Rezolv IT) is a managed IT services provider (MSP) in Bucharest, active since 2005 and certified to ISO 9001:2015 and ISO/IEC 27001. More than 30 technicians manage 15,000+ devices for 200+ companies in Bucharest and across Romania. It provides companies with helpdesk, IT maintenance, IT outsourcing, cybersecurity, backup and AI automation, on a monthly subscription, with 99.9% uptime guaranteed by contract. Support is available in Romanian, English, German, French and Spanish.
Since 2005
21 years of experience in business IT
200+
client companies
30+
dedicated IT technicians
15,000+
IT devices managed
99.9%
uptime guaranteed by contract (SLA)
ISO 9001 · ISO/IEC 27001
certified quality and information security
Local services
More IT services for companies in Bucharest
Support solves today’s problems; maintenance and automation prevent tomorrow’s.
IT maintenance in Bucharest
On-site check-ups on a schedule we agree on together, and interventions within 2 – 4 hours when something breaks.
IT maintenance in Bucharest →AI automation in Bucharest
AI agents for phone, chat and documents, from the same team that manages your IT.
AI automation in Bucharest →IT outsourcing
A complete IT department without the cost of an employee: people, processes and vendors, managed by us.
IT outsourcing →
Frequently asked questions about IT support in Bucharest
Can’t find the answer? Write to us and we’ll call you.
How quickly does a technician get to our office in Bucharest?
Within 2 – 4 hours, depending on your plan, in any sector of Bucharest and in Ilfov County. Before that, we answer the phone within 15 minutes and connect remotely within one hour.
How do our employees ask for IT support?
By phone, by email or in the ticket portal. Every request gets a number, and you can track its status at any time.
Do you offer support in English?
Yes. We offer support in English, German, French, Spanish and Romanian.
Do you also work with subsidiaries of foreign companies?
Yes. We work alongside your group IT, as its local team in Romania, in Romanian, English, German, French or Spanish.
How much does IT support cost for a company in Bucharest?
Plans start from €50 per month with Business Hours (€25 per hour, 2 hours minimum). Business Unlimited costs €25 per computer + €50 per server, from €150 per month. Prices are indicative and exclude VAT; we set the exact price after the free audit.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681