IT services
IT audit
Every partnership starts with an IT audit: we assess your company’s infrastructure, resources and operations. Your first audit is free and comes with no obligation.
- Freefirst audit, no obligation
- Reportwith risks and concrete recommendations
- IT & AIplus what AI agents can take over
Why we start with an IT audit
RezolvIT aims to give its clients a profitable business experience, one that starts with a correct understanding of their needs, in all their complexity. Because we offer solutions and IT plans tailored to the needs we identify, it’s important to start every partnership by first assessing the company’s IT infrastructure, resources and operations.
That’s how we make sure we deliver the most relevant and effective IT solutions, the ones that add value to your business.
What is an IT audit?
A RezolvIT IT audit starts with an inventory of all of the company’s IT equipment, continues with a list of all its IT vendors and then with an analysis of the strengths, weaknesses, opportunities and threats facing the current IT setup.
This way, we can propose the most effective ways to optimize and even cut costs. We understand exactly what you need and, drawing on our 21 years of experience, deliver the solutions that really help you.
What you get from the IT audit
- We take an inventory of your IT equipment.
- We identify opportunities and risks.
- We find the tasks AI agents can take over.
- We hand you the IT & AI audit report.
Beyond the IT audit, we look at how your team works and how you talk to your customers: we identify the business needs that AI agents can cover and show you how much time you would save. The agents work safely, on your company’s data.
Request an IT audit!
We’re confident that once we work together, we’ll convince you of the value we bring, and the IT audit is the best calling card we can give you. That’s why your first audit is FREE.
RezolvIT specialists assess your IT setup, and at the end you get a report with recommendations you can put into practice. If you decide to sign up for an IT services plan, we’ll implement our recommendations and you’ll enjoy the results. The audit doesn’t oblige you to sign a contract.
Security and compliance audits
Besides the free IT audit, we carry out, on request, ISO/IEC 27001 security audits, GDPR audits, vulnerability scans and IT security testing. We also offer support with NIS2 compliance (in Romania, GEO 155/2024). RezolvIT is certified to ISO 9001:2015 and ISO/IEC 27001. For what comes after the audit, see IT consulting and IT security.
What we check in the IT audit
The IT audit goes through every area of your company’s IT and ends with a written report, with the risks we found and concrete recommendations:
- Equipment: we take an inventory of your computers, laptops, servers, printers and network equipment, with their age and condition; each one gets an inventory code.
- Network and internet: how the network is built, which equipment protects it, how employees connect from home and who the providers are.
- Backup: what data the company has, where it lives, whether there are copies, how old they are and whether a restore has ever been attempted.
- Security: antivirus and EDR, updates, multi-factor authentication, passwords and access rights, former employees’ accounts left open, VPN and remote access, laptop encryption.
- Licenses and accounts: the software in use and its licenses, the Microsoft 365 or Google Workspace accounts and who manages them.
- IT vendors: the list of internet, phone, hosting and software contracts, with what they cost and what they cover.
- Tasks for AI agents: how your team works and how you communicate with customers, to see what AI agents can take over and how much time you save.
At the end, we analyze the strengths, weaknesses, opportunities and threats (SWOT) and propose ways to optimize and, where possible, to cut costs.
How long does the IT audit take?
Data collection takes 1 – 5 days, and you receive the report and proposals within 30 – 90 days, both depending on the size of your IT infrastructure. The audit doesn’t interrupt your business: your team works as usual while we take the inventory and run the checks.
What the IT audit report contains
The IT & AI audit report has two parts: one for management, three pages long, with no technical terms, and a technical one, for your company’s IT person or for the group’s IT. You receive it in full, as a PDF, and we go through it together in a meeting, at your office or online.
The part for management
- In brief: the state of your company’s IT in a few sentences, the findings on four risk levels (critical, high, medium, low), what needs fixing this week and what it costs, what you pay for IT today, what AI agents can take over and the next step.
- The action plan: three stages: week 1, the first 3 months, the next 12 months. On each line: what we do, who does it (us, included in the subscription; us, as a separate project; your company, through its own vendor) and the indicative cost, excluding VAT, with a total per stage.
- What we checked and what we didn’t: the offices, the equipment, the accounts and the people we talked to, how we worked and the limits of the free audit: no penetration test and no full ISO/IEC 27001 or GDPR audit; those are quoted separately.
The technical part
- The inventory: the equipment, with inventory code, model, age, condition and warranty; software and licenses; the accounts and their administrators; the network diagram; vendors and contracts, with monthly cost and renewal dates.
- The findings, by risk level: each on its own sheet: what we found and the evidence, what could happen to your company, what we recommend, the effort, the indicative cost, who does it and when.
- AI agents: the repetitive tasks we found, the estimated time per week, the right agent (voice, chat on your website, documents), the indicative cost and where the data lives, including the option of a local AI model.
- Compliance, where relevant: NIS2 (whether your company is in scope and what it lacks), ISO/IEC 27001 and GDPR (Article 32), in a table with the requirement, the status and the related finding.
- The offer: the subscription plan calculated from the inventory, what in the action plan is included in it and what is a separate project, with no minimum term, 30 days’ notice and the takeover from your current provider within 24 hours.
- The annexes: the full equipment table, the evidence, accounts and access, vendor contracts, the glossary.
The price of the subscription isn’t on the first page but at the end, after the action plan: first you see what risks you have and what the urgent fixes cost, and only then the offer. The report is yours to keep even if you don’t sign anything with us.
IT audit, security audit or GDPR audit?
The free IT audit is the general assessment of your infrastructure, risks and IT costs, and every partnership starts with it. The security audit and the GDPR audit are specialized audits, which we carry out on request, usually after the general one.
- The IT audit answers the question “what state is the company’s IT in, and what needs to change?”; it’s free and comes with no obligation.
- The security audit, to ISO/IEC 27001, checks the protective measures: access, updates, backup, business continuity; we complement it with vulnerability scans and IT security testing.
- The GDPR audit checks how customers’ and employees’ personal data is protected and whether it can be recovered after an incident (Article 32).
- NIS2 (in Romania, GEO 155/2024) isn’t an audit but a set of obligations for the companies it covers; we offer compliance support, starting from the security audit.
For the five types of IT audit and the stages of an audit, read IT audit: what it is and why you need one.
IT audit in Bucharest and across Romania
The IT audit takes place at your company’s office, because we take an inventory of the equipment and look at the network. For companies in Bucharest and Ilfov County, we come to any sector; our office is at Calea Moșilor 100–104, etaj 2, 020881, sector 2, București. For companies in the rest of Romania, we also come on site, and with companies anywhere in the world we work remotely.
We talk in Romanian, English, German, French or Spanish, including with the group’s IT, for the subsidiaries of multinationals. After the audit, if you choose a plan, we implement the recommendations; if not, the report is yours to keep. For a company in Bucharest, see also IT maintenance in Bucharest and IT support in Bucharest.
RezolvIT in numbers
The audit is the calling card of a company with 200+ companies in its portfolio
RezolvIT (Rezolv IT) is a managed IT services provider (MSP) in Bucharest, active since 2005 and certified to ISO 9001:2015 and ISO/IEC 27001. More than 30 technicians manage 15,000+ devices for 200+ companies in Bucharest and across Romania. It provides companies with helpdesk, IT maintenance, IT outsourcing, cybersecurity, backup and AI automation, on a monthly subscription, with 99.9% uptime guaranteed by contract. Support is available in Romanian, English, German, French and Spanish.
Since 2005
21 years of experience in business IT
200+
client companies
30+
dedicated IT technicians
15,000+
IT devices managed
99.9%
uptime guaranteed by contract (SLA)
ISO 9001 · ISO/IEC 27001
certified quality and information security
“We started with the free IT audit and saw, in black and white, what risks we had. Switching from our previous provider was easier than we feared: within 24 hours we had a written plan, access and documentation were handed over, and every password was changed. Now we plan our IT budget together.”
How we start
From the IT audit to day-to-day support
Four steps, no obligation until you sign.
Free audit
We take an inventory of your equipment, licenses and risks and give you the report, with no obligation.
Written handover plan
Together we agree, in writing, what we take over, in what order and who is responsible for what.
Handover within 24 hours
We take over access and documentation, then change the passwords, so nothing depends on the old provider or a single person anymore.
Support from day one
From the handover on, your team has one number for every IT problem.
Frequently asked questions about the IT audit
Can’t find the answer? Write to us and we’ll call you.
What do I get from the free IT audit?
An inventory of your equipment, a list of risks and a report with concrete recommendations, with no obligation to sign a contract.
Is the IT audit really free?
Yes. Your first IT audit is free and doesn’t oblige you to sign a contract.
What is an “IT & AI audit”?
It’s our free audit, extended to AI: besides IT, we look at how your team works and how you talk to your customers. We show you which business needs AI agents can cover and how much time you would save.
Do you also do security or GDPR audits?
Yes, on request: ISO/IEC 27001 security audits, GDPR audits and vulnerability scans. We also offer support with NIS2 compliance (in Romania, GEO 155/2024).
What do you check in the IT audit?
Equipment (an inventory with a code for each device), network and internet, backup, security (antivirus and EDR, updates, multi-factor authentication, passwords, access, remote access, laptop encryption), licenses and accounts, IT vendors and the tasks AI agents could take over. It all goes into a written report, with recommendations.
Do you carry out the IT audit at our office in Bucharest?
Yes, in any sector of Bucharest and in Ilfov County, because we take an inventory of the equipment and look at the network. For companies in the rest of Romania, we also come on site.
How much does an IT audit cost?
Your first IT audit is free and comes with no obligation. ISO/IEC 27001 security audits, GDPR audits and vulnerability scans are quoted on request.
How long does the IT audit take?
Data collection takes 1 – 5 days, and you receive the report and proposals within 30 – 90 days, both depending on the size of your IT infrastructure.
Does the audit interrupt our work?
No. We take the inventory and run the checks while your team works as usual, without stopping anything.
What does the IT audit report contain?
Two parts: one for management (the state of your IT in brief, the action plan in three stages with indicative costs, what we checked and what we didn’t) and a technical one (the inventory, the findings on four risk levels, AI agents, compliance where relevant, the offer and the annexes).
Do we get the report even if we don’t sign?
Yes. You receive the full report, with the technical part and the annexes, as a PDF, and we go through it together in a meeting, at your office or online. It doesn’t oblige you to anything.
How are the risks in the report ranked?
On four levels, defined in management’s terms: critical (could stop the company or lose data this week), high (an incident is likely in the coming months), medium (costs money or time, but doesn’t stop the company) and low (to tidy up when there’s time). We don’t give an overall score: the levels translate directly into the three-stage action plan.
Does the report include costs?
Yes, indicative and excluding VAT, next to each recommendation, including for the equipment and licenses you don’t buy from us. The price of the subscription comes at the end, in the offer, calculated from the inventory.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681