Managed IT Solutions
IT SPOC (Single Point of Contact)
One point of contact for all your company’s IT and telecom vendors: we find the best offer, negotiate the contract and monitor the quality of the service.
Why a single point of contact for your IT vendors
Nobody knows better than you how complicated it is to run a business. It’s not enough to do what you do best or to sell your company’s products and services: there are plenty of administrative things to keep track of. Add to them all the vendors you deal with (phone, internet, web hosting, application development, hardware and software troubleshooting and many others). Just negotiating contracts with them takes a lot of time, not to mention looking for at least three new offers for each service every 3–6 months, to make sure you’re still working with the best-value vendor.
Most of the time, these reviews don’t happen, for lack of time. That’s understandable: you can use that time for something profitable for your company. Still, every now and then a friend tells you about an internet offer at half the price and twice the speed, or a much better mobile phone deal. Only then do you think about switching vendors.
We don’t know everything, and we certainly don’t do everything. What we know well is the IT market: equipment, software and communication services. So we can act as the intermediary between you and your vendors.
Instead of spending a lot of time analyzing the offers on the market, we do it for you. We do it every day anyway, so we know the latest IT news and technologies, the best offers and the most competitive prices.
How it works
How IT SPOC works
Tell us what you need, and we’ll take care of the rest.
You tell us what you need
A new service, a vendor to replace or a contract to renegotiate: you write or call us just once.
We find the best offer
Our negotiation specialists search the market for the offer with the best value for money.
We set up the contract
If the vendor isn’t already our partner, we negotiate the contract terms and conditions with them.
We monitor quality
We constantly monitor the service, so it stays at the quality level set in the contract.
What you gain with IT SPOC
You save time and money: no more searching for new vendors, endless discussions with them or hunting for whoever is to blame for the problems that disrupted your work. We have trusted partnerships with many IT and telecom vendors, which let us offer you preferential prices on a wide range of products and services.
How can you use the IT SPOC service?
Nothing could be simpler. Contact us or book your free audit, and a RezolvIT consultant will propose a tailored offer that fits your requirements.
IT SPOC is included in the Business Unlimited plan, along with the helpdesk, monitoring and automatic updates. More about the service in the article RezolvIT offers IT SPOC services: what this means.
IT plans
with a fixed monthly cost
Business Hours
from €50per month€25 per hour, 2 hours minimum
- A monthly bundle of hours, sized by you
- Phone, remote or on-site, from your included hours
- Unused hours roll over for one month
- Extra hour: €35
- On site within 4 hours
Business Unlimited
from €150per month€25 per computer + €50 per server
- Incidents fixed with no hour limit
- One hour a month for new requests, per 10 computers
- Bitdefender and MspCoreX licenses included
- 24/7 monitoring and automatic updates
- IT SPOC: one contact for all your vendors
- On site within 2 hours
Business Star
On requestcustom quoteBusiness Unlimited + dedicated on-site technician
- A RezolvIT technician at your office, on the days you choose
- Everything in Business Unlimited
- The RezolvIT team behind them for everything else
- Extended hours or 24/7
These prices are indicative. Every company needs something different, so we set the price together after the free audit, based on how many computers you have, the support hours you need and what you want us to take over. Prices exclude VAT.
Discuss pricing for your companyFrequently asked questions about IT SPOC
Can’t find the answer? Write to us and we’ll call you.
What does IT SPOC mean?
IT SPOC (Single Point of Contact) means you have a single point of contact, RezolvIT, for all your company’s IT and telecom vendors: we find the offers, negotiate the contracts and monitor the quality of the services.
Which plan includes IT SPOC?
Business Unlimited. Business Star includes everything in Business Unlimited, so it includes IT SPOC as well.
Can you manage our local internet and phone vendors?
Yes. With IT SPOC (Single Point of Contact), we take over the relationship with all your IT and telecom vendors.
Is there a minimum contract term?
No. The contract has no minimum term; you can end it with 30 days’ notice.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681