IT services
Computer repair
With our computer repair service, your company’s IT equipment runs at its best and your employees use IT resources efficiently, with no downtime caused by hardware or software problems.
- 15 minphone response
- 1 hremote fix
- 2 – 4 hon site, anywhere in Romania
Computer repair for companies
Through our computer repair work, we keep your IT equipment running at its best and make sure your employees use IT resources efficiently. We eliminate the downtime caused by hardware or software problems, or by equipment being used incorrectly, so your company can work without worrying about breakdowns.
In practice, a computer repair contract with us lets every employee in your company rely on the know-how of an entire team of IT specialists, instead of dealing with the technical problems of their computer or other IT equipment.
Is your operating system warning you about a problem? Has your printer, server or phone broken down? Having trouble with certain programs or applications? Get in touch with our technicians, and we’ll find the most cost-effective solution. Computer repair plans start from €50 per month with Business Hours, and can be adapted to your company’s needs and budget.
What does our computer repair service involve?
We provide specialist technical support, on demand or under a computer repair contract. Depending on the problem, we help by phone, remotely or at your office.
Our computer repair service covers:
- software: installing and uninstalling programs, software assistance, optimization, virus removal, fixing errors (bugs) and more;
- hardware: we extend the life of your equipment (printers, workstations, servers, phones and more) through regular checks and by keeping it running at optimal parameters. When a device breaks down, we pick it up and repair it at our service center or one of our partners’. If a repair isn’t possible or isn’t worth it, we help you buy new equipment that fits your requirements and budget.
How we respond
Computer repairs by phone, remotely or on site
We choose the fastest route for every problem, to keep the response time as short as possible.
By phone, within 15 minutes
You call the helpdesk and a technician answers. Many problems are solved on that first call.
Remotely, within one hour
The technician connects to your computer through the MspCoreX app and fixes the problem without coming to your office.
On site, within 2 – 4 hours
When someone needs to get hands-on with the equipment, we come to your office, in Bucharest and the rest of Romania.
The benefits of a computer repair plan
- your employees work without downtime, on equipment that runs at its best;
- productivity goes up;
- you get the full range of IT support and computer repair work: diagnostics, consulting, maintenance, repairs and more;
- depending on the problem, we help remotely, by connecting to your computer, by phone or at your office; every time, we do whatever it takes to keep the response time as short as possible;
- with IT outsourcing, your IT costs drop to a fraction of what it would cost you to manage your computers, equipment and network yourself;
- you work with a team of specialists with extensive experience across a wide range of IT work;
- you can check the status of your requests at any time, in our ticketing app;
- you get extended hours and dedicated people, ready to handle any request, politely and professionally.
To prevent breakdowns, not just fix them, choose IT maintenance: we regularly check your computers, servers and network. For your company laptops, also read why you shouldn’t use consumer laptops at the office and how to extend your laptop’s lifespan.
Computer repair for companies in Bucharest
Computer repair for companies mostly happens at your office: in Bucharest and Ilfov County, we reach any sector within 2 – 4 hours, depending on your plan, and our own office is at Calea Moșilor 100–104, etaj 2, 020881, sector 2, București. When a device needs to be taken in for repair, we pick it up and repair it at our service center or one of our partners’. For companies in the rest of Romania, travel is billed separately; remotely, through MspCoreX, we solve software problems from anywhere.
Unlike an ordinary repair shop, we work with companies, on a plan: the equipment is known in advance, each device with its inventory code, and the history of every intervention stays in the tickets. For companies in the capital, see also IT support in Bucharest and IT maintenance in Bucharest.
RezolvIT in numbers
Computer repair from an IT company with 200+ companies in its portfolio
RezolvIT (Rezolv IT) is a managed IT services provider (MSP) in Bucharest, active since 2005 and certified to ISO 9001:2015 and ISO/IEC 27001. More than 30 technicians manage 15,000+ devices for 200+ companies in Bucharest and across Romania. It provides companies with helpdesk, IT maintenance, IT outsourcing, cybersecurity, backup and AI automation, on a monthly subscription, with 99.9% uptime guaranteed by contract. Support is available in Romanian, English, German, French and Spanish.
Since 2005
21 years of experience in business IT
200+
client companies
30+
dedicated IT technicians
15,000+
IT devices managed
99.9%
uptime guaranteed by contract (SLA)
ISO 9001 · ISO/IEC 27001
certified quality and information security
Frequently asked questions about computer repair
Can’t find the answer? Write to us and we’ll call you.
How much does computer repair cost for companies?
Plans start from €50 per month with Business Hours (€25 per hour, 2 hours minimum). Business Unlimited costs €25 per computer + €50 per server, from €150 per month. Prices are indicative and exclude VAT; we set the exact price after the free audit.
How fast do you respond?
By phone, within 15 minutes. Remotely, within one hour. On site, within 2 – 4 hours, depending on your plan.
What happens if a device can’t be repaired?
We help you buy new equipment that fits your requirements and budget. When a repair is possible, we pick up the faulty device and repair it at our service center or one of our partners’.
Do you work with companies outside Bucharest?
Yes. We cover the whole country with on-site support in Bucharest and across Romania, and we work remotely with companies anywhere in the world.
Do you come to our office in Bucharest?
Yes, in any sector of Bucharest and in Ilfov County, within 2 – 4 hours, depending on your plan. If the device needs to be taken in for repair, we pick it up. See also: IT support in Bucharest.
Do you also repair laptops, printers and servers?
Yes: computers, laptops, servers, printers, phones and your company’s other IT equipment. When a repair isn’t possible or isn’t worth it, we help you buy new equipment.
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681