Typical scenario · Industrial manufacturing
A manufacturer gets an IT security questionnaire from a customer
A large automotive customer sends its suppliers a questionnaire about IT security. The honest answers would be “we don’t know” and “we don’t have that.”
- 150–200employees
- 2factories
- 5RezolvIT services
The situation
What’s the starting point?
The company has two IT people, busy with production and day-to-day systems. The customer’s questionnaire and the obligations under NIS2 (GEO 155/2024, the Romanian law that transposes it) take time and expertise the team doesn’t have.
- There’s no complete inventory of equipment and accounts.
- The factory network and the office network aren’t separated.
- Former employees’ accounts aren’t closed according to any rule.
- There’s no written procedure for a security incident.
What we do
How we work, step by step
The same team coordinates every stage, with a single phone number for the company.
Security audit
We check the equipment, accounts, network and backups, and compare what we find with the NIS2 requirements and the customer’s questionnaire.
A prioritized plan
We turn the findings into a plan: the big risks first, then the rest, with deadlines the team can meet.
Technical measures
We separate the factory network from the office network, turn on two-step verification and move backups off site.
Written procedures
Together with the company’s team, we write the procedures for new employees, for departures and for security incidents.
Alongside the IT team
The two IT people stay focused on production, while we handle security, the helpdesk and the regular checks.
The result
What changes for the company?
After the project, IT moves to a monthly plan, with a monthly report and a contact person who knows the company.
- The company answers the customer’s questionnaire with documents, not promises.
- Access for people who leave is closed following a written procedure.
- The factory network is separated from the office network.
- The in-house IT team has time for production projects.
Services
Which services work together?
This scenario combines 5 RezolvIT services, managed by the same team.
IT audit
Inventory, risks and a report with concrete recommendations. Your first audit is free.
IT audit →IT consulting
IT planning, budgets and projects, with an on-demand CTO who understands your business.
IT consulting →IT security
Antivirus and EDR, multi-factor authentication, encryption and tested backup, so you don’t become the next ransomware victim.
IT security →Backup and data recovery
Automatic cloud backup and fast data recovery when something goes wrong.
Backup as a Service →Helpdesk
One number for every problem: we solve it through the helpdesk, remotely or with on-site IT support.
Helpdesk services →
Other scenarios
Other situations, other combinations of services
Every company starts from a different problem. Here are three more.
A furniture store updates its website stock by hand
Stock is copied by hand between the warehouse, the showroom and the website. We build a custom ERP connected to the online store and automate repetitive work, including with AI.
Typical scenario: retail and e-commerce →A consulting firm moves to a new office without losing a day
An office move, old laptops and working from home with no rules. We get the new office ready before the move and bring in laptops paid in installments, plus a printer with supplies included.
Typical scenario: consulting →An architecture firm loses its IT person overnight
The person who does all the IT disappears, and nobody else knows the passwords. We take over access, move email to Microsoft 365 and put backups on autopilot.
Typical scenario: architecture →
Tell us what’s slowing you down. We’ll call you.
It takes 30 seconds, and a specialist will call you back within 2 business hours.
- free IT & AI audit, no obligation
- a report with risks and concrete recommendations
- a clear offer, with a fixed monthly plan
Prefer the phone? 031 432 8681