Typical scenario · Healthcare

A clinic takes its backup home every evening, on a USB stick

Patient data sits on an old, unencrypted server. The backup goes onto a USB stick, which the manager takes home every evening.

  • 10–20doctors and nurses
  • Clujan outpatient clinic
  • 5RezolvIT services

The situation

What’s the starting point?

The clinic handles medical data, which GDPR treats as sensitive data. Before expanding with two new exam rooms, management asks for an audit. It shows that the IT has grown without a plan.

  • The server running the medical software is old, out of warranty and unencrypted.
  • The backup depends on one person and a USB stick that could be lost at any time.
  • Patients in the waiting room use the same Wi-Fi network as the front desk.
  • The clinic has no record of who can access which data.

What we do

How we work, step by step

The same team coordinates every stage, with a single phone number for the company.

  1. Security and GDPR audit, on the IT side

    We check where the data is stored, who can access it and how it’s protected, then list the measures to take, in order of risk.

  2. Separate networks

    We separate the clinic’s network from the patient Wi-Fi with a firewall we configure.

  3. Encrypted data, individual access

    We encrypt the computers and the new server, and each person gets their own account, with access only to what they need.

  4. Automatic off-site backup

    Backups leave the clinic every day, with no USB stick and without depending on anyone. Restores are tested regularly.

  5. Training and maintenance

    We train the staff on passwords and suspicious emails, and the equipment goes into monthly maintenance.

The result

What changes for the company?

After the project, IT moves to a monthly plan, with a monthly report and a contact person who knows the company.

  • Patient data is encrypted and has a copy outside the clinic.
  • Patients get Wi-Fi, with no access to the clinic’s network.
  • The clinic knows at any moment who can access which data.
  • The new exam rooms open on infrastructure that’s ready for them.

Services

Which services work together?

This scenario combines 5 RezolvIT services, managed by the same team.

  • IT audit

    Inventory, risks and a report with concrete recommendations. Your first audit is free.

    IT audit →
  • IT security

    Antivirus and EDR, multi-factor authentication, encryption and tested backup, so you don’t become the next ransomware victim.

    IT security →
  • Infrastructure and cloud

    Networks, servers, virtualization and migration to Microsoft 365, Google Workspace or AWS.

    IT infrastructure →
  • Backup and data recovery

    Automatic cloud backup and fast data recovery when something goes wrong.

    Backup as a Service →
  • IT maintenance

    Computers, network and servers checked proactively, so problems stop coming back.

    IT maintenance →

Other scenarios

Other situations, other combinations of services

Every company starts from a different problem. Here are three more.

  • A manufacturer gets an IT security questionnaire from a customer

    An automotive customer wants proof of IT security, and NIS2 is knocking at the door. We start with an audit, draw up the plan and work alongside the company’s IT team.

    Typical scenario: industrial manufacturing →
  • A furniture store updates its website stock by hand

    Stock is copied by hand between the warehouse, the showroom and the website. We build a custom ERP connected to the online store and automate repetitive work, including with AI.

    Typical scenario: retail and e-commerce →
  • A consulting firm moves to a new office without losing a day

    An office move, old laptops and working from home with no rules. We get the new office ready before the move and bring in laptops paid in installments, plus a printer with supplies included.

    Typical scenario: consulting →

Tell us what’s slowing you down. We’ll call you.

It takes 30 seconds, and a specialist will call you back within 2 business hours.

  • free IT & AI audit, no obligation
  • a report with risks and concrete recommendations
  • a clear offer, with a fixed monthly plan

Prefer the phone? 031 432 8681

Already a RezolvIT client?

For a technical issue, contact our helpdesk team directly.