“Company manager”: looking to buy time!

A company manager gains time when IT no longer ends up on their desk: problems get solved without them having to follow up, and someone else handles the discussions with vendors. This is also the benefit managers notice first after they outsource IT: “free” time for other, more important matters. The same goes for some employees, who no longer lose hours to a computer that won’t work.

How exactly does a manager gain time?

• Problems get solved faster. At RezolvIT, we answer the phone within 15 minutes, respond remotely within one hour and get to your office within 2 – 4 hours, depending on your plan.
• You no longer have to talk to five vendors to solve one problem. Through IT SPOC (Single Point of Contact), we take over the relationship with all your IT and telecom providers: internet, phone, licenses, equipment.
• You get an overview of all your IT equipment. We start with a free IT audit, which gives you an inventory of your equipment and software, the risks and the exact price. You no longer waste time checking the equipment or the network every time.
• You find out every month what has happened. You receive a monthly report written for management: what has been solved, what risks there are and what needs to be planned.
• You have a single contact person. Depending on your plan, the company has a dedicated IT manager who knows its people and its infrastructure.

What remains the manager’s responsibility?

The decisions: what budget you allocate, what the company’s priorities are and what risks you’re willing to take. Everything else, from new employees, for whom we set up computers and accounts, to closing the access of those who leave, is the IT provider’s job.

If the company already has an IT person, you don’t have to choose between them and an outside provider: we work alongside them and stand in for them during vacations.

How hard is it to switch IT providers?

Switching IT providers doesn’t have to eat into your time. When we take over IT from another provider, we draw up a written plan within 24 hours, covering the handover of access and documentation and the change of passwords. The contract has no minimum term, and the notice period is 30 days.

Details on IT outsourcing and our IT plans.

Contact us and start gaining time!