Who is RezolvIT?

RezolvIT is a managed IT services (MSP) company in Bucharest. Since 2005, we’ve been taking over the helpdesk, IT maintenance and IT security for more than 200 companies, in Bucharest and throughout Romania, on a fixed monthly plan.

Through us, our clients get the knowledge and support of an entire IT department, for less than the salary of a single employee. We work with companies of all sizes, including those with fewer than 10 employees, and with the Romanian subsidiaries of multinationals, where we work alongside the group’s IT team.

What does RezolvIT do for companies?

• IT support and helpdesk: a single number for any IT problem, by phone, remotely or on site.
• IT maintenance: computers, servers, network, printers and licenses, kept up to date.
• IT outsourcing: we take over all of your company’s IT or work alongside your IT person and cover for them during vacations.
• Security and backup: protection, updates and Backup as a Service, plus support for NIS2 compliance (GEO 155/2024).
• New hires and departures: we set up computers and accounts for the people who join and close the access of those who leave.
• IT audit: we start with a free audit, which also gives you the exact price.
• Website design and SEO for companies that also want their online presence handled by the same provider.

How quickly do we respond?

By phone, within 15 minutes. Remotely, within one hour. On site, within 2 – 4 hours, depending on the plan. We come on site in Bucharest and throughout the rest of Romania, and support is available in Romanian, English, German, French and Spanish.

What is it like to work with RezolvIT?

• A fixed monthly plan, chosen based on the number of computers and servers and on the support hours. The options are on the IT plans page.
• No minimum term, with 30 days’ notice.
• A monthly report on what we did and a dedicated IT manager, depending on the plan.
• An easy takeover from your current provider: within 24 hours you get a written plan, covering the handover of access and documentation and the changing of passwords.

What certifications does RezolvIT have?

We are certified to ISO 9001:2015 (quality management) and ISO/IEC 27001 (information security).

You’ll find more about us on the Company and Team pages. If you want to see what we can do for your company, request a free IT audit using the form below or contact us.