IT service on a monthly plan

IT service on a monthly plan means that your company pays a fixed monthly fee, and we look after your computers, servers, network and applications: we prevent problems through maintenance and step in quickly when something comes up. We offer this service to companies of any size, in Bucharest and across Romania. When you sign up for an IT service plan with us, your company gets:

• Fast repair of any fault or problem that could affect your work. Depending on the situation, problems are solved by phone, remotely through the MspCoreX app, at the client’s premises or in our service center. We answer the phone within 15 minutes, respond remotely within one hour and get to you on site within 2 – 4 hours, depending on your plan.
• Software assistance and support: installing and uninstalling programs, optimization, virus removal, fixing errors.
• Troubleshooting and IT maintenance: extending the working life of your equipment (printers, workstations, servers, phones and so on) by monitoring it regularly and keeping it running at its best. When something breaks, we collect the faulty equipment and repair it in our own service center or a partner’s. Where repair isn’t possible or advisable, our specialists can help you buy replacement equipment that meets your requirements and budget.
• Network configuration: router, wireless network, firewall, VPN connections for working from home.
• Data recovery: deleted files, formatted disks or disks with logical faults.
• Installing software (Microsoft 365, Office and others) and hardware components.
• Accounting software: installation, updates and backup.
• IT security: centrally managed antivirus, security updates, accounts and passwords.
• Backup as a Service: automated, monitored backups.
• New hires and departures: we set up computers and accounts for new employees and close access for those who leave.
• IT consulting.
• Web development: website design and SEO.
• Web application development: ERP applications and modules, based on your real requirements and needs. Details on the ERP systems page.

Which IT service plans does RezolvIT offer?

Three fixed monthly plans: Business Hours, a monthly bundle of hours chosen to fit your company’s needs; Business Unlimited, with a fixed price per computer and per server; and Business Star, priced on request. Compare the options on the IT plans page.

• The contract has no minimum term, and the notice period is 30 days.
• Every month, you receive a report on what we’ve done.
• Depending on your plan, you have a dedicated IT manager.
• If you already have an IT person, we work alongside them and stand in for them during vacations.

You’ll get the exact price after a free IT audit.

What’s the difference between on-demand IT service and a plan?

With on-demand service, you pay for each intervention after the problem has occurred; with a plan, you pay a fixed monthly fee, and the team prevents problems through maintenance and responds within response times agreed in advance. For a one-off repair of a computer or laptop, see the computer repair page.

For more information, write to us using the contact form, and we’ll call you back within 2 business hours.