IT outsourcing: 5 New Year’s resolutions your company should make

In the dynamic world of technology, the only thing you can count on is change. Your business always needs to stay one step ahead when it comes to protecting its IT infrastructure against cybercrime and innovating quickly to seize new opportunities. And the end of the year is an excellent time to reassess your technology strategy and decide what stays in-house and what’s worth handing over to an IT outsourcing provider.

How company IT has changed, and why IT outsourcing is a suitable solution

We wrote the first version of this article in December 2021, after two years of the pandemic. Back then, Covid-19 exposed the lack of adaptability many companies already had and accelerated the adoption of scalable digital technologies and remote work.

Since then, hybrid work has become normal, cyberattacks have become more sophisticated and the rules have tightened: the NIS2 Directive was transposed into Romanian law by GEO 155/2024, and Windows 10 reached end of support on October 14, 2025. For a company without a full IT department, all of this means more specialist work, exactly the part a managed IT services provider takes over.

With that in mind, let’s look at the five New Year’s IT resolutions you should make.

#1. Focus on remote and hybrid work

Remote work was already a well-established trend before Covid-19 made working from home a requirement for many companies. Having seen the benefits of flexible work environments, many companies kept remote work or moved to a hybrid schedule.

Many employees have gotten used to working from home as well, and technology has made this easier than ever. To make it safe too, laptops must be managed and updated remotely, and access to company data must be protected with multi-factor authentication. An IT outsourcing service is a real benefit for employees when they need help. Plus, companies have invested heavily in technologies such as cloud computing, so it makes sense to focus on remote work for the long term as well.

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#2. Eliminate “data silos”

What are data silos?

A data silo is a collection of data or files controlled by one department or business unit and isolated from the rest of the organization, just as the grass and grain in a farm silo are isolated from the elements outside. Siloed data is usually stored in a standalone system (an application, a database, ERP or CRM systems, etc.) and is often incompatible with other data sets. This makes it harder for users in other parts of the organization to access and use the data.

Today’s companies have a practically unlimited range of different applications and platforms. Although this may seem like a good thing, the fact that a company now has dozens or even hundreds of applications in its portfolio inevitably leads to a multitude of problems. Incompatibilities create “data silos” that can stifle efficiency and communication between teams, branches or departments.

To be better prepared for unknown future circumstances, your company needs to be adaptable and have a solid disaster recovery strategy. Of course, an IT outsourcing service can implement these strategies much more efficiently, since it draws on the combined experience of many projects.

What’s more, employees need to be able to share data easily. Eliminating data silos helps you keep your assets safe and get the most value out of them.

#3. Strengthen your IT security

Cybercriminals took full advantage of the pandemic, and since then attacks have become increasingly targeted: phishing messages that are hard to tell apart from real ones, fake invoice fraud and ransomware that goes after the backups first. Many companies had to roll out remote work environments and new technologies in very little time, and the vulnerabilities left open back then need to be closed now.

It’s never too early to strengthen your defenses. Besides a proper disaster recovery plan, you should keep the essential measures up to date: multi-factor authentication, laptop encryption, security updates and a backup with at least one offline copy. Computers still on Windows 10 need to be upgraded to Windows 11 or replaced, because they no longer receive free security updates.

#4. Assess your compliance

Compliance requirements are also constantly changing to keep up with new threats and customers’ growing concerns. Besides the GDPR, in force since May 2018, Romania now also applies GEO 155/2024, which transposes the NIS2 Directive: companies in the sectors it covers must apply cybersecurity measures, report incidents to DNSC (Romania’s National Cyber Security Directorate) and keep the risks that come from their suppliers under control too.

Business owners should always keep an eye on compliance requirements and take a proactive approach whenever possible. The first step is to find out whether your company is covered by NIS2. If you have solid disaster recovery strategies, combined with security and privacy by design, you should be ready for future compliance assessments.

#5. Outsource your IT department

Technology moves at a pace that many companies struggle to keep up with, and small and medium-sized businesses can’t afford to maintain a fully staffed in-house IT department. Sometimes they end up trying to handle everything themselves, even though they lack the in-house expertise and technical resources that an MSP providing IT outsourcing services has.

To stay focused on running your business and on its core goals and operations, the last thing you want is for technology to become a burden. That’s why IT management is often best left to a managed service provider (MSP), which can act as your outsourced IT department. By doing so, you’ll free up time so that you and your team can focus on what you do best.

Outsourcing doesn’t necessarily mean letting go of the IT person you already have: an MSP can work alongside them and cover for them during vacations. You’ll find exactly what we take over on the IT outsourcing page.

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RezolvIT has been providing managed IT services since 2005, for companies in Bucharest and throughout Romania, on a fixed monthly plan with no minimum term. Contact us to find out more about our IT outsourcing services or request a free IT audit.