How can you buy free time?

You can buy free time by delegating what eats up your hours without giving anything back: managing your company’s IT, and the long discussions with suppliers and employees about IT. An IT services partner takes all of it off your hands, and you gain time you can invest in your business.

Time is the most valuable resource, and the time of a director or an entrepreneur is worth more than that of almost any employee in the company. That time gets split across many places and, as with any investment, not all of them pay off: some hours are simply lost. Hours spent on a printer that won’t print, an internet provider that doesn’t answer or a computer that needs setting up for a new colleague are, more often than not, hours lost to running the company.

Our proposal is simple: let’s see together how far our services can help you gain one hour a day, roughly 20 hours a month, to invest in something else.

How do we help you gain time?

Our services have two clear goals:

1. To let employees work more efficiently, so you no longer lose so much time keeping track of their work and their technical problems.
2. To spare you long discussions with suppliers and employees about IT. We take them all over through our Single Point of Contact service: you have a single point of contact for everything IT.

In a nutshell, we take over the entire management of your company’s IT equipment and systems and, on your behalf, handle the discussions with your suppliers, from internet and phone service to website hosting and the software you use.

What exactly do we take over?

• Your colleagues’ day-to-day problems, through our helpdesk: we answer the phone within 15 minutes, step in remotely within one hour and get to your office in 2 – 4 hours, depending on your plan.
• Maintenance of computers, servers and the network, through IT maintenance, so problems are prevented, not just solved.
• New hires and departures: we set up computers and accounts for new people and close the access of those who leave.
• Following up with IT suppliers, so you’re no longer the one who calls, explains the problem and waits for a fix.
• The monthly report, which shows you what was done without your having to follow every intervention. Depending on your plan, you also get a dedicated IT manager.

If your company already has an IT person, we work alongside them and cover for them when they’re on vacation, so nothing is left unresolved while they’re away.

How do we work?

We work on a fixed monthly plan, Business Hours, Business Unlimited or Business Star, depending on how much support you need. The contract has no minimum term, and the notice period is 30 days. The details are on the IT plans page.

If you currently work with another provider, we’ll give you a written takeover plan within 24 hours, covering the handover of access credentials and documentation and the change of passwords. We start with a free IT audit, which also gives you the exact price.

We’ve provided these services since 2005 to more than 200 companies of every size, in Bucharest and across Romania, and we’ve learned how to deliver them efficiently and with concrete results for our clients. On the same topic, you can also read how management can free up time to deal with other issues.

Contact us and let’s see together how far these services could help you gain the roughly 20 hours a month we talked about at the start.