5 signs you need an IT outsourcing company

They say an IT company is doing a good job when it rarely needs to step in on the infrastructure, and every change is made with minimal impact on day-to-day work and the business. Without a team of professionals handling the IT side, everyday problems can slow work down quite badly. And that lost time translates into lost money, and frustration too.

Below is a list of the most common incidents that can seriously disrupt work if nobody takes care of fixing them.

1. Suddenly, the computers are running slower

It’s very common for workstations to slow down from one day to the next. After updates, after new programs are installed or simply over time, working with applications becomes more and more sluggish. An IT outsourcing company checks the system logs, fixes the errors and disables unnecessary processes to restore the usual working speed.

And if the culprit is an old computer that can’t move to Windows 11, it tells you so in good time: Windows 10 stopped receiving free security updates on October 14, 2025.

2. You print in the office next door, because there’s nobody to install the printer

It’s frustrating when you’re busy but have to print on a colleague’s printer, because there’s nobody to install it on your workstation. Or maybe printing used to work, until an operating system update. An IT outsourcing company can fix the problem, if it’s a software one, most of the time remotely, without having to come to the office.

3. You search for things online and get bombarded with notifications

It’s annoying when every online search leaves you bombarded with notifications from various websites or with ads offering to sell you all sorts of products. Or, worse, with ads for adult content… and maybe you’re not even alone in the office. You don’t even have to have visited pages like that for these notifications to show up. The situation would be embarrassing, to say the least.

An IT outsourcing company can fix the problem quickly: it blocks unwanted browser notifications, cleans the computer with antimalware apps and carefully removes the files found to be malicious.

4. Windows won’t start and you get frustrated searching for fixes online

Sometimes, after a Windows update, nothing works anymore. The worst scenario is when you leave the computer working in the evening, and in the morning Windows simply won’t load. And you’re busy and have things to deal with first thing, but instead you’re searching for tutorials online and trying to bring your computer back to life.

An IT outsourcing company would know exactly how to handle this situation and would find a quick fix. And if your data is backed up regularly, for example through Backup as a Service, even a failed disk is no longer a tragedy.

5. Your email app acts up just when you have an urgent email to send

Email is a key way of communicating, and a large part of the “work” happens over email. It’s very frustrating to find that it isn’t working at exactly the moment you need it most. And you don’t know what to do: you close it and reopen it, but it keeps doing the same thing. We know, your first instinct is to send the email from your phone, but you won’t be able to send all your emails that way. An IT outsourcing company can fix the problem very quickly, so you lose as little time as possible.

What else does an IT outsourcing company do, besides repairs?

It prevents the problems above before they happen: it monitors computers and servers, installs updates, checks backups and keeps security up to date. In addition, it:

• sets up computers and accounts for new hires and closes the access of those who leave;
• plans the replacement of old equipment in good time, for example computers that can’t move to Windows 11;
• works alongside the company’s IT person, if there is one, and stands in for them during vacations;
• helps the company meet security requirements, including those of NIS2 (GEO 155/2024), where they apply.

We explain the difference between calling someone only when something breaks and a provider that takes care of your IT on an ongoing basis in our article on Break&Fix IT and IT MSP.

If you want to get rid of all these everyday problems, choose one of the RezolvIT IT plans: a team that understands how Murphy’s laws work in IT. We answer the phone within 15 minutes, respond remotely within one hour and on site within 2 – 4 hours, depending on the plan, in Bucharest and across Romania. The contract has no minimum term. You’ll find exactly what we take over on our IT outsourcing page.