5 reasons why it’s a good idea to outsource your IT

Since 2005, working with more than 200 companies, from businesses with a handful of employees to subsidiaries of multinationals, we’ve come to understand very well the needs of our clients, which are specific to each business. It’s also from them that we learned why it’s better to outsource IT, and we’ve built our services around those needs.

But why is it better, more efficient and more profitable to outsource IT services? Every business has its own arguments for this decision, but some reasons apply to almost every company. Here are five of them.

1. You want your IT to work properly, even if you’re not the expert

You want to make sure things are done right and that your IT infrastructure supports your company’s business, even if you don’t have the expertise to do it yourself. When you outsource, you have a single number for any IT problem. At RezolvIT, we answer the phone within 15 minutes, step in remotely within one hour and arrive on site within 2 – 4 hours, depending on the plan, in Bucharest and throughout the rest of Romania.

2. You want to reduce risks (and costs too, yes!)

Every business involves a degree of risk that the owner or manager has to take on: operating costs, new tax laws, volatile market conditions, new technologies and so on. By outsourcing services, you protect your business and transfer part of the risk to a company with expertise in the field, which has the experience needed to reduce it. For example, most small and medium-sized businesses outsource their accounting precisely to reduce risk.

In IT, the biggest risks are cyberattacks, data loss and business downtime. You reduce them with timely updates, tested backups and clear access rules (see IT security). For companies covered by NIS2 (in Romania, GEO 155/2024), we also help with compliance.

What’s more, whether we’re talking about investing in equipment or hiring staff, IT outsourcing costs less: you get the knowledge and support of an entire IT department for less than the salary of a single employee.

3. You need know-how for new technologies or services

As your company grows, organizing and monitoring its activity, as well as getting the information you need to make decisions, becomes more and more complicated. Outsourcing brings you the perspective of experienced consultants who help you develop your services and choose the right technology: from moving your computers to Windows 11 and migrating to the cloud to backup and security. You’ll find the details under IT consulting.

4. You want a competitive edge

When your company is small or medium-sized and can’t take on the big players directly, external consultants and partners bring it added value, expertise and access to the know-how that makes the difference. Lower costs, efficiency, mobility and flexibility will make it a strong competitor, even for much larger companies.

5. It’s a one-off project, but with long-term consequences

Most of the time, a company’s development projects are one-offs: launching a new product, organizing an event, opening a new office. If it seems natural to work with an events company for an event, since it knows organization and logistics better, the same reasoning applies to IT. A new office, a migration or a new system is done more safely by a team that has done it many times before.

What do you get when you outsource your IT to RezolvIT?

• A fixed monthly plan: Business Hours, Business Unlimited or Business Star. The options are on the IT plans page.
• No minimum term, with 30 days’ notice.
• A monthly report on what we did and a dedicated IT manager, depending on the plan.
• We work alongside your IT person, if you have one, and cover for them during vacations.
• An easy takeover from your current provider: within 24 hours you get a written plan, covering the handover of access and documentation and the changing of passwords.
• New hires and departures: we set up computers and accounts for the people who join and close the access of those who leave.

For more details on the services you can outsource, see IT outsourcing and IT services. Or request a free IT audit: it tells you which plan suits you and exactly how much it costs.