Why outsource IT services in Romania?

Companies outsource IT services to Romania for six reasons: labor costs well below Western European levels, skilled IT professionals who speak English and other European languages, modern infrastructure with the highest fiber coverage in the EU, a time zone that covers the whole European business day, flexible contracts, and the legal certainty of an EU and Schengen member state, where your data stays under the GDPR.

Over the past two decades, Romania has become a hub for IT outsourcing, from software development to the day-to-day management of company IT infrastructure: helpdesk, maintenance, security and backup. We first published this article in 2023 and rewrote it in November 2026, with current figures and with what has changed since then: the IT tax exemption is gone, Romania is a full Schengen member, and the NIS2 cybersecurity rules are now enforced.

Who outsources IT services to Romania?

Three kinds of companies, in our experience since 2005:

• Subsidiaries of multinational companies in Romania, whose group IT team needs local hands: someone who speaks the language, reaches the office within hours and follows the group’s standards and tools. This is the most common case; we describe it on the page for multinational subsidiaries.
• Companies elsewhere in Europe that want a helpdesk or an infrastructure team in a nearby time zone, at a lower cost than building one at home.
• Romanian companies of every size that prefer a monthly plan to an in-house IT department.

The six reasons below apply to all three.

1. Cost savings

The first reason companies outsource IT to Romania is cost. In 2025, the average hourly labor cost in Romania was €13.6, against €34.9 in the EU as a whole and €56.8 in Luxembourg, the highest (Eurostat, March 2026). These are whole-economy figures: IT salaries in Romania are well above the national average and have grown fast (labor costs rose 10.6% in 2025 alone, the largest increase in the EU outside the euro area), so the gap with Western Europe is smaller than it used to be, but it is still significant.

One thing changed on January 1, 2025: Romania abolished the income tax exemption for software developers, quoted for years as a reason to outsource here (Government Emergency Ordinance 156/2024). Today the case for Romania rests on skills, cost and proximity rather than on tax incentives.

Outsourcing also turns unpredictable costs into a fixed monthly fee: instead of hiring, training and replacing in-house staff, you pay for the service you need. Our own price list is further down.

2. Skilled workforce

Romania has a large, well-trained IT workforce, and English is the working language of the sector; many engineers also speak German, French or Italian. The IT&C industry employed about 196,000 people in 2024, had a turnover of €23.6 billion and contributed 6.67% of GDP, and in 2025 it became the country’s largest exporter of services (ANIS industry study, December 2025). The country has a long tradition of science and technology education, Romanian universities train a steady stream of IT specialists every year, and Romania has the highest share of women among ICT specialists in the EU, 27.8% (Eurostat, May 2026).

Hiring those people yourself is hard everywhere: 57.5% of the EU enterprises that tried to recruit ICT specialists reported difficulties in filling the posts, most often because nobody applied (Eurostat). An outsourcing provider gives you a whole team, with specialists in networks, Microsoft 365, security and backup, instead of one generalist who is also on holiday twice a year.

3. Access to technology

IT outsourcing providers in Romania work with the same technologies and platforms as their Western European peers: Microsoft 365 and Azure, Google Workspace, AWS, and the major security and backup tools. The network underneath is better than in most of Europe: Romania ranks first in the EU for fiber-to-the-premises coverage, with 96.3% of households covered against an EU average of 74.1% (Digital Decade 2026 country report). Fast, affordable fiber is the norm in Romanian cities and in much of the countryside, and local data centers host servers and backups close to the people who manage them.

A managed services provider also brings its own tooling. At RezolvIT, remote support, monitoring, automatic updates and backup run through MspCoreX, the platform we develop ourselves, so the core of the service does not depend on a third party.

4. Time zone advantage

Romania is on Eastern European Time (UTC+2, or UTC+3 in summer): one hour ahead of Central Europe, two hours ahead of the UK and Ireland, and seven hours ahead of the US East Coast. A Romanian team that starts at 9:00 is at work at 7:00 London time and 8:00 Berlin time, so it covers the whole Western European working day, and often a little more on either side. For companies in the United States, Romania’s afternoon overlaps with the East Coast morning, which helps with handovers and with extended-hours support. Our standard hours are Monday to Friday, 9:00 to 18:00 Bucharest time, with 24/7 cover as an option.

5. Flexible workforce

IT outsourcing providers in Romania offer flexible arrangements: a short-term project or a long-term engagement, remote support or engineers on site, a few hours a month or a complete outsourced IT department. This lets businesses scale IT support up or down as they grow, without the cost and delay of hiring. A new employee means a laptop and accounts prepared before their first day; a departure means access closed the same day, not weeks later.

RezolvIT’s plans follow the same logic: Business Hours (a monthly bundle of hours), Business Unlimited (unlimited incident resolution, priced per computer and per server) and Business Star (Unlimited plus a technician at your office on set days). There is no minimum contract term, and the notice period is 30 days.

6. Business environment

Romania has been a member of the European Union since 2007 and a full member of the Schengen area since January 1, 2025, when the last checks at its land borders were lifted (Council of the EU). Working with a provider inside the EU keeps things simple from a legal point of view:

• Data protection: your provider is bound by the GDPR, just like you, so there is no transfer of personal data to a third country and no need for standard contractual clauses.
• Cybersecurity rules: Romania transposed the EU NIS2 Directive through Government Emergency Ordinance (GEO) 155/2024, approved by Law 124/2025 and supervised by the National Cyber Security Directorate (DNSC). Essential and important entities had to register with the DNSC by September 22, 2025, and in September 2026 the DNSC issued its first fine, 50,000 lei, for a missing registration. A local provider knows these requirements first-hand: if your Romanian subsidiary falls under NIS2, it can prepare the registration, the security measures and the incident reporting with you. How that looks in practice is in our Dourdin Romania case study.
• Single market and Schengen: hardware bought in another EU country crosses no customs border, and your engineers, or ours, travel without border checks.

What should you check before choosing an IT outsourcing provider in Romania?

• Certifications: ISO 9001:2015 (quality management) and ISO/IEC 27001 (information security) show that the provider works to audited procedures.
• Response times in the contract: how quickly they answer the phone, connect remotely and send an engineer on site, ideally by incident priority, with an uptime commitment (SLA).
• Security basics included, not sold separately: managed antivirus, multi-factor authentication, patching, and backups with immutable copies and a written recovery plan.
• Languages: whether your users can get support in their own language.
• Coverage: whether they can reach your offices outside the capital.
• Working with your group IT: for subsidiaries of multinational companies, the provider should follow the group’s standards and tools and report to the group’s IT manager.
• Contract terms: minimum term, notice period, and who owns the documentation and passwords.
• Handover: a written takeover plan from your current provider, covering access, documentation and password changes.
• Data processing agreement: a written GDPR agreement for the personal data the provider can access.
• Reporting: a monthly report of tickets, response times and changes made.

How much does IT outsourcing cost in Romania?

As a reference, RezolvIT’s prices are public and indicative (excluding VAT):

• Business Hours, for small companies: from €50 a month, with a bundle of hours sized by you.
• Business Unlimited: €25 per computer + €50 per server, from €150 a month, with unlimited incident resolution.
• Business Star: Business Unlimited plus a RezolvIT technician at your office on the days you choose; quoted on request.
• Backup as a Service: managed backup with immutable copies and a written recovery plan, priced per device.

What each plan includes and the response times are on the plan pages; the exact price comes out of a free IT audit of your infrastructure. All plans are on the IT plans page, and the reasons to choose a managed services provider over break/fix support are in Top 9 benefits of an IT MSP.

Outsourcing IT services in Romania with RezolvIT

RezolvIT is a managed IT services provider based in Bucharest, in business since 2005, with more than 200 client companies, more than 30 technicians and more than 15,000 devices under management. We are certified to ISO 9001:2015 and ISO/IEC 27001 and provide support in Romanian, English, German, French and Spanish, on site in Bucharest and anywhere in Romania.

• We answer the phone within 15 minutes, connect remotely within one hour and reach your office within 2 – 4 hours, depending on the plan; 99.9% uptime is guaranteed by contract.
• Through IT SPOC (Single Point of Contact), one of our people manages all of your IT and telecom vendors in Romania on your behalf, and you receive a monthly report.
• For subsidiaries of multinational companies, we work alongside the group’s IT team, with a dedicated IT manager depending on the plan, and we cover for your in-house IT person during holidays.
• Contracts have no minimum term and a 30-day notice period.
• If you are moving from another provider, you get a written handover plan within 24 hours, covering access, documentation and password changes.
• The full offer is on the IT outsourcing, IT support, helpdesk and IT maintenance pages.

In conclusion, outsourcing IT infrastructure services to Romania gives businesses access to skilled professionals at a competitive cost, in a convenient time zone and within the EU’s legal framework. To find out what it would look like for your company, start with a free IT audit: contact us, and we call you back within two business hours.